Healthcare Call Tracking
Run Your Healthcare Marketing Campaigns With Confidence. HIPAA Compliant Call Tracking For Covered Entities.
Having Trouble Determining Your Practice’s Marketing ROI?
Optimize Marketing ROI With HIPAA Compliant Call Tracking
How Does Call Tracking Work?
With call tracking, we assign a unique telephone number to each of the different places your business number is listed (Google, Yelp, Facebook, billboard, tv commercials, and more.) So when a potential patient calls your practice, you’ll instantly know which platform they used to find you. This allows you to determine what is working and what is not.
The Wrong Call Tracking Can Create Liability For Your Practice
Call tracking provides key insights into which marketing campaigns and online ads are providing the highest quality patient acquisition opportunities. Yet maintaining the privacy and security of protected health information introduces significant challenges to out-of-the-box call tracking solutions.
CallRail’s Healthcare Marketing HIPAA
compliant plans help Covered Entities and
the marketing agencies serving them to
maintain compliance with the regulations
set forth by HIPAA and HITECH.
How We’ve Solved The Healthcare Call Tracking Dilemma
Get Started Today
1-972-737-9863
How We Protect Your Call Tracking Information
Firewalls & Private Network Gap
The databases, application servers, and other machines responsible for routing calls and running the CallRail application and services are isolated and inaccessible via the public internet. This private network is protected by a pair of redundant hardware firewalls to ensure only expected traffic is allowed.
All data encrypted in transit and at rest
Your access to our system is encrypted via SSL (Secure Sockets Layer) to protect data from an interception on network points when being accessed. Data can also be at risk while at rest, so all call records, web visitor sessions, call recordings, and call routing details are fully encrypted when stored on disk
Dedicated, single-tenant server
We uses only dedicated hardware and does not make use of virtual machines on shared-tenancy hardware. This eliminates the risk of sensitive data being distributed to unauthorized sources.
Secure access
Individual users are granted their own login credentials, which can be controlled by an administrator. Each agency plan allows for an unlimited number of users and a variety of access levels, ensuring sensitive data is only accessed when necessary
Two-factor Authentication
Two-factor authentication adds a second level of security to your account log-in, making hacks and unauthorized access to your data more difficult. Two-factor authentication applies to any device the user logs into, including the Mobile App.
Full audit history
All access to the call tracking application is logged by user, timestamp, and IP address. Playback of any call recording, as well as all changes to calls, tags, or configuration, are similarly logged. Each user’s unique login credentials associate them directly to their activity within the account.
Want to speak to a member of our team? Call
1-972-737-9863
Call Analytics for Data-Driven Healthcare Marketers
Feature Packed Solutions For Practitioners
Easy, Instant Setup
Custom Call Configuration
Whisper Messages
Powerful Reporting Tools
Campaign Attribution
Real-Time Analytics & Notifications
HIPAA Compliant Call Recording
Conversation Intelligence
43% 0f all search-related conversions happen over the phone.
(AdInsight)
Grow Your Business Today! Call 1.972-737-9863
US Headquarters
Centipede Digital™
610 Elm Street, Suite 710
McKinney, Texas 75079
(+1) 972.521.6002 Tel
(+1) 877.521.6002 Toll-Free
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